Customer Service and Live Chat available M-F from 8:30AM - 4:30PM EST

Free shipping on orders over $99

100% Price Protection Frequently Asked Questions

  1. Why choose
    1. Choosing means you are choosing quality CPAP equipment and top of the line service. Our experts have many years of sleep therapy equipment experience, so you can rest easy knowing you came to the right place. Choosing means that you are choosing guaranteed quality and secure online shopping.
  2. What is Obstructive Sleep Apnea?
    1. Obstructive Sleep Apnea (OSA) is a sleep disorder that affects more than 18 million people in the United States. The Greek word apnea literally means "without breath," and sleep apnea occurs when patients periodically stop breathing throughout the night. Anyone can develop OSA, but the most common risk factors include being male, overweight, and over the age 40. Symptoms of sleep apnea include loud snoring, daytime fatigue, gasping for breath throughout the night, and waking up with a dry mouth or headache. The consequences of untreated sleep apnea can be life threatening and include: heart disease, stroke, high blood pressure, obesity, diabetes, and depression. Another major consequence of untreated sleep apnea is automobile accidents caused by falling asleep while driving. Fortunately, OSA is treatable, most commonly with CPAP therapy.
  3. What is CPAP Therapy?
    1. CPAP therapy is short for continuous positive airway pressure. This therapy uses a continuous flow of air to stabilize the upper airway, and prevent apneic events. CPAP therapy is delivered through a small device known as a CPAP machine, which pushes air through tubing into a mask worn on the face.
  4. What are the benefits of CPAP therapy?
    1. The benefits of CPAP therapy are endless because it improves sleep quality. Additional benefits of CPAP therapy include:
      • Increased alertness and higher energy level
      • Improved memory and mood
      • Better quality of life
      • Reduced fatigue
      • Reduced risk of heart disease, hypertension, and stroke
  5. I am newly diagnosed, what do I need to do?
    1. As a newly diagnosed patient with sleep apnea, the first thing to know is that you came to the right place. The sooner you start CPAP therapy, the better you will sleep and feel. Once your physician has prescribed CPAP therapy, purchase your equipment right away. Follow the manufacturer's recommendation for usage and cleaning of your machine. It will only work correctly if used properly. also carries many sleep comfort aids to help you acclimate to and stay compliant with CPAP therapy. Stay educated about your sleep disorder. You can learn more about your sleep apnea right here at
  6. How do I get my prescription to
    1. Getting your prescription to us is simple. Use our prescription upload tool to send us an electronic copy of your prescription. You can also send us your prescription via email or fax, or have us request a prescription from your physician.
  7. What forms of payment do you accept?
    1. We accept: Visa, MasterCard, American Express, and Discover for your convenience.
  8. When should I reorder new accessories?
    1. Replacing your CPAP accessories is just as important as cleaning them. Replacement of parts depends greatly on which part it is. It is best to follow this schedule for you to reap the greatest benefits from your machine:
      • CPAP Mask (frame only) - replace every 3 months
      • Cushions/pillows - replace every month
      • Headgear - replace every 6 months
      • Chinstrap - replace every 6 months
      • Tubing - replace every 3 months
      • Disposable filters - replace every month
      • Non-disposable filters - replace every 6 months
      • Water chamber - replace every 6 months
  9. How often should I replace my mask?
    1. Your CPAP mask should be replaced every three months. Frequent replacement is an important part of effective and successful CPAP therapy. Even with proper mask care and cleaning, over time facial oils and acids interact with mask cushions, resulting in a less effective seal and increased air leakage. Masks should also be replaced any time they become damaged or show signs of aging.
  10. I have another question, how should I contact you?
    1. If you have any other questions, please utilize our convenient online chat or call us. Our number is (877)632-3702.